FAQ

Frequently Asked Questions

How long does delivery take?

Standard UK delivery takes 3–7 business days after dispatch. We dispatch most orders within 1–3 business days.

Do you offer free shipping?

Please check our current promotions at checkout for any free shipping offers.

Can I return an item?

Yes! We accept returns within 30 days of delivery. Items must be unused and in original packaging. Contact us at azontouk@gmail.com to start a return.

How do I track my order?

Once your order is dispatched, you will receive a confirmation email with a tracking number.

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and Shop Pay for fast, secure checkout.

My item arrived damaged — what do I do?

We’re sorry to hear that! Please email us at azontouk@gmail.com with your order number and photos of the damage and we’ll sort it out quickly.

How do I contact you?

You can reach us via our Contact page or email us directly at azontouk@gmail.com.